Mark Albert
Accessibility & Engagement
AI Chatbot
Automation
“I hired Halyard Consulting to build a digital funnel that included lead capture, calendar automation, and a custom chatbot. The company delivered with clarity, creativity, and deep technical know-how. The tools Halyard built have been instrumental in helping us convert interest into action, while keeping the experience intuitive and human-centered. As a federal and local government contractor, I would not hesitate to recommend Halyard Consulting for public-facing digital systems, especially those involving accessibility, community input, and strong visual communication.”
— Mark Albert

Background
Mark sought a streamlined, human-centered way to convert interest into scheduled conversations while keeping the experience accessible to diverse audiences.
Solution Deliverables
- Lead capture integrated with CRM workflows
- Calendar automation for self‑serve scheduling
- Custom AI chatbot for 24/7 guidance and routing
- Accessibility‑first, ADA‑aligned UX practices